One of the best things to get from our customers are compliments. We appreciate the time and effort people take to let us know that we are doing a good job. The people in our company do work hard and it's nice to know when it is recognized. You all know (from the past few posts) that some of the people who are calling me aren't always fun to work with. I received this "letter" from one of our customers regarding our technician. Instead of appreciating the letter with a smile on my face, I was going cross-eyed with all of the grammar mistakes! I felt like I was back in school taking the Kansas Assessments! I thought I would share...